We are totally committed to delivering excellent customer service and client satisfaction. We know that the only way to do this is by consistently employing highly qualified, well trained and motivated people, as well as adhering to proven business processes, complemented by appropriate supporting technologies.
Crawford & Company SA are strongly positioned to understand and operate effectively in conditions unique to Africa. But it is also this position that provides us with the type of people whose skills are demanded worldwide.
Experts in their field, both academically and in terms of experience, our people are our greatest resource.
Listed alphabetically by surname.
Click on the name to download CV in pdf format.
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HCiI Licentiate
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| Michelle Alistoun works on a variety of claims including personal and general commercial claims. She has years of experience in the insurance industry which makes her a valued member and resource of Crawford & Company SA. On a personal note, Michelle Alistoun is all about calm and flexibility, in fact so flexible that she instructs her own yoga class in Johannesburg. | |
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Email : michelle.alistoun@crawco.co.za Tel :+27 11 267 9032 Cell :+27 82 891 3682
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AILA
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| Zimbabwean-born Tom Archer moved to South Africa in 1983 after a career of 13 years in the British / South African police force. His last position in the Zimbabwean Rep Police was as a detective / inspector which, fortunately for Crawford, led him eventually to Crawford and Company. He has been dealing with a wide spectrum of claims in his 18 years as a loss adjuster with us and is highly regarded in the industry. On a personal note, Tom is a gentle soul and well-loved by all who know him. His passion is the outdoors and he loves deep sea fishing, fly-fishing, angling and walking. He is also enjoys cooking for friends and family. | |
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Email : tom.archer@crawco.co.za Tel : +27 31 201 1203 Cell : +27 82 444 9165
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(Branch Manager : Durban) BA HDE AILA
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| A teacher by trade, who even taught in the UK, Torben Bell has been in loss adjusting since 2000 (following in his father's footsteps) and deals with claim classes on the medium to large type losses. A perfectionist with impressive analytical skills and great attention to detail, Torben successfully heads up our Durban operation. He is a family man with a great passion for rugby! | |
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Email : torben.bell@crawco.co.za Tel : +27 11 201 1203 Cell : +27 82 413 4685
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ACII FIISA
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| With his "larger than life" personality, Eddie Coetzee is well-loved and respected in the insurance industry. His career spans over 40 years in this industry. Although Eddie can deal with any type of claim, his main expertise are in the disciplines of complex Property Damage, Mining, Business Interruption, Engineering, Public and Products Liability and Defective Workmanship. Eddie is currently appointed at Crawford Express, where he is responsible for training and developing young Loss Adjusters and doing quality control on all the claims. | |
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Email : eddie.coetzee@crawco.co.za Tel : +27 11 880 5503 Fax : +27 11 880 4004 Cell : +27 83 611 0751
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(Branch Manager : Port Elizabeth) ELO (RDA)
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| Kevin has a broad client service profile, having been an engineering underwriter, surveyor, corporate risk management consultant and adjuster. He enjoys claims with a technical aspect and liability work but attends to the full scope of losses throughout the Eastern Cape and surrounds, and is passionate about client service. In his free time he enjoys art and photography, scuba and fly-fishing. | |
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Email : kevin.damsell@crawco.co.za Tel : +27 41 363 7111 Cell :+27 83 267 8226
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BSc Engineering (Electrical) PrEng Government Certificate of Competency (E) AILA
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| Johan de Kock has more than 13 years experience in loss adjusting and deals mostly with engineering claims that deal with electrical distribution and reticulation equipment. Prior to Crawford & Company he has held various managerial positions in the energy and engineering fields. He began his career at Eskom. | |
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Email : johan.dekock@crawco.co.za Tel : +27 11 267 9027 Cell : +27 83 377 1101
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CA (SA) AILA
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A qualified Chartered Accountant, Tony Forster was the Managing Director of a tile cutting operation before turning to loss adjusting. With his varied experience Tony Forster is termed a General Adjuster. His education, knowledge and expertise is demanded over a wide field of loss adjusting which include fire and flood losses, fidelity guarantee claims, burglary, robbery, money, theft and Business Interruption to name but a few. |
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Email : tony.forster@crawco.co.za Tel : +27 11 267 9040 Cell : +27 83 267 8232
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PrEng CEng PhD MSc BSc (Mech Eng) MIMechE FILA FSAI MechE
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| With 30 years experience in loss adjusting, Dr Garforth is one of the stalwarts in the industry. His easy-going demeanor and down-to-earth nature belies the numerous qualifications in the field of science and engineering and the sheer wealth of knowledge stored in his head. He also spent time as Senior Lecturer in the faculty of Mechanical Engineering at the University of Witwatersrand. His expertise spans the breadth of loss adjusting, and his vast knowledge is highly sought after both here and internationally. When his head is not immersed in reams of paper and claims' information, he likes to partake in small ball shooting or practicing with his air rifle. He has a musical creative side that once involved playing in a band. He is the proud father of celebrity daughter Michelle Garforth Venter. | |
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Email : gus.garforth@crawco.co.za Tel : +27 11 267 9025 Cell : +27 82 801 7917
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ICiBS
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| Julien Geffroy had many years of insurance industry experience under his belt before he turned to loss adjusting a few years ago. He deals with small to medium property losses and fast-track claims. He is also Treasurer for the Institute of Loss Adjusters in Southern Africa (ILASA) - 2008. | |
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Email : julien.geffroy@crawco.co.za Tel : +27 21 701 6200 Cell : +27 73 386 1768
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AILA
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Chris is a seasoned and versatile Loss Adjuster with a number of years of experience in the Loss Adjusting domain.He is passionate about the profession and is proficient is in adjusting Commercial and Industrial Losses with specific interest in Property, Assets, Crime Classes which include Fire, Theft, Money, Goods in Transit, Fidelity Guarantee, Business All Risks, Accidental Damage, Computer/ Electronic Equipment and Jewellery losses. |
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Email : chris.gengadoo@crawco.co.za Tel : +27 11 463 5900 Cell : +27 83 408 9698
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AIISA AILA
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| Murray spent 10 years in the loss adjusting field from 1992-2001 during which time he completed his AIISA examinations, was awarded the Best Student prize in the Institute of Loss Adjusters of South Africa examinations and became a partner in a large firm. He handled most asset classes specializing in fire and accident, Film Producers’ policies and agricultural losses. He joined his father in a global Executive Search company in 2001 and spent 10 years head-hunting, interacting and advising in staffing and HR related matters at C-level in multi-national organisations. Hankering for the stimulation of loss adjusting, Murray returned to the industry in 2010 and is currently a Key Account Manager deploying his insurance knowledge and negotiation strengths to improve customer satisfaction and facilitate the organic growth of Crawford & Company. Murray relaxes on the golf course or with non-fiction literature and occasional Mensa activities. Enrolment in an MBA program is an imminent educational pursuit in Murray’s future. | |
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Email : murray.graham@crawco.co.za Tel : +27 11 463 5900 Fax : +27 11 463 5921 Cell : +27 71 873 9976
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BComm CA (Z) AIISA AILA
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| One of our senior loss adjustors, Rob Hepple usually heads up our Business Interruptions' claims. He began his career at Deloittes and moved into loss adjusting with Crawford and Company more than 10 years ago. Valued for both his experience and mentorship skills, Rob Hepple can be regarded as one of the cornerstones of Crawford & Company SA. Off-duty, he loves travel and being outdoors, safaris and 4x4 trails. | |
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Email : rob.hepple@crawco.co.za Tel : +27 11 267 9016 Cell : +27 82 900 6381
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BProc BA Hons
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| Norman joined Crawford and Company SA in 2008. Although he might be new to the world of loss adjusting, he is by no means a light weight. His legal background, combined with entrepreneurial skills and business experience enables him to bring innovation and the ability to implement new strategies to the company. He is married to Denise (a Swiss National) and has two children. He graduated from the Rand Afrikaanse Universiteit in 1993 with a BProc and a BA Hons. Cum. He was admitted as an attorney in the High Court of South Africa in 1997. An adventurous, free-spirited person, who is happy horseriding, mountain-biking and managing successful businesses. | |
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Email : norman.hornby@crawco.co.za Tel : +27 11 267 9015 Cell : +27 82 567 8305
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AILA
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| EXCO member and National HR manager for Crawford & Co SA, Richard Jackson is a man of many talents, including the love of South Africa's favourite sport rugby, which he played in school and in the army. One of our senior loss adjusters, he usually heads up our transportation claims but is now also starting to expand and develop the Marine market. He is excited about this new challenge and believes that when it comes to this side of the business he and his team will provide an unsurpassed service. | |
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Email : richard.jackson@crawco.co.za Tel : +27 11 267 9080 Cell : +27 82 854 0160
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| With experience in both Insurance and loss adjusting that spans almost thirty years, no-one knows his business like Rob Jarvis. Managing partner of his own loss adjusting business for a while, he is the expert people come to for all types of claims and falls more into the category of general adjuster rather than specialising in one type. | |
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Email : rob.jarvis@crawco.co.za Tel : +27 11 267 9011 Cell : +27 83 441 5989
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BSc Engineering (Metallurgy) MSc Engineering AIISA, AILA
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| With a formidable engineering background, which also saw him involved on the design side, Jonty Kirkman is an essential component in any team that addresses mining engineering claims. A Wits alumnus, he is one of our most senior adjusters and also heads up marketing on a national level. Jonty is also an EXCO member. | |
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Email : jonty.kirkman@crawco.co.za Tel : +27 11 267 9034 Cell : +27 83 653 8955
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B Comm (Acc) CoP S-ICiBS
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| Young, street-smart and sassy, Makhosi Khumalo has recently entered the field of loss adjusting. She's not new to auditing and financial methodology, having been in the accounting industry for the last 4 yrs. She works predominantly on Business Interruption with Rob Hepple. | |
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Email : makhosi.khumalo@crawco.co.za Tel :+27 11 267 9058 Cell : +27 78 802 5587
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| Andre Liebenberg has been in the insurance industry for many years and began in loss adjusting almost 10 years ago. He is a general adjuster and works in our Cape Town branch. | |
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Email : andre.liebenberg@crawco.co.za Tel : +27 21 701 6200 Cell :+27 82 419 3478
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COP
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| A dedicated family man with music in his veins, Jordan Naidoo is driven and a visionary. His career has always been aligned with insurance which makes him a very senior and experienced loss adjuster. He believes that he does have a new and creative approach to the business, which is the type of attitude that needs to ensure that Crawford & Company grows and keeps up with change. | |
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Email : jordan.naidoo@crawco.co.za Tel : +27 11 267 9033 Cell : +27 83 324 6116
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Certificate of Proficiency
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| Bala Naidoo is based in our Durban Branch and is one of experienced general adjuster who also covers motor investigations. He's been in the business since 1990. | |
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Email : bala.naidu@crawco.co.za Tel : +27 31 201 1203 Cell : +27 83 459 3306
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| BProc LLB | |
| Nicholas Naudé obtained the degrees B Proc, LLB at the University of Pretoria in 1999 and was admitted as an attorney in 2001. His experience includes two years of practice in the United Kingdom and four years loss adjusting in the Liability Department of a competitor in South Africa. Nicholas joined Crawford’s Legal/Liability team in January 2011 and will be based in Johannesburg. | |
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Email : nicholas.naude@crawco.co.za Tel : +27 11 463-5900 Cell : +27 73 199 4845
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| Johann Niehaus has experience in all the fields of litigation in the Magistrate's Court and High Court. His experience, combined with his mischievous nature and lightheartedness is refreshing to his clients and colleagues. | |
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Email : johann.niehaus@crawco.co.za Tel : +27 11 267 9049 Cell : +27 82 335 8456
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Brendan O’Dowd |
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| BA LLB | |
| Brendan qualified with a BA LLB degree from Stellenbosch University in 1993 and completed his articles in 1996, when he became admitted as an attorney and practised in Cape Town as an attorney for six years and thereafter as an advocate at the Cape Bar. He has broad commercial and insurance experience. Brendan joined the Legal/Liability Team in January 2011 and will be based in Cape Town. | |
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Email : brendan.odowd@crawco.co.za Tel : +27 21 701 6200 Cell : +27 84 491 1779
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BA LLB PG Dip European Community Competition Law (London) Admitted Attorney
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| Sean O' Dowd's impressive career path has led him from practicing law to running a few of his own companies, both here and abroad. He is a senior international commercial lawyer with wide experience of SA, UK, Eastern and Western European and international commercial and corporate law across a broad spectrum with particular emphasis on competition law. We are proud to have him as Head of Casualty / Liability and Legal Services at Crawford & Company. | |
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Email : sean.odowd@crawco.co.za Tel : +27 11 267 9081 Cell : +27 76 298 9185
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Ivan Pridham |
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AILA ACII
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Ivan is a well-known personality in the Loss Adjusting world having worked in the Industry for nearly 20 years. Prior to moving to South Africa in 1992, Ivan worked in the London Insurance Company and Broking Market handling a wide variety of claims for Multi-National companies. He embarked on his Loss Adjusting career when moving to South Africa and was one of the founder members of Professional Loss Adjusters before joining GAB Robins (now Cunningham Lindsey South Africa). Ivan is recognised in the market as a Senior Fire, Perils and Business Interruption Loss Adjuster and has dealt with a number of major and complex losses involving industrial, commercial, agricultural and hospitality risks. His wide range of experience includes Theft, Fidelity Guarantee, Goods in Transit, Electronic Equipment and all associated loss types. Ivan joined Crawford SA in November 2010. |
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Email : ivan.pridham@crawco.co.za Tel : +27 11 463-5900 Cell : +27 82 829 3316
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| Sareshan joined the loss adjusting industry in 2009 with the launch of Crawford Express, He gained experience across a wide spectrum of claims that include electronic, goods in transit and property damage. Sareshan has recently expanded his horizons and is also involved in more complex claims, focusing on Property and Natural Resources. | |
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Email : sareshan.reddy@crawco.co.za Tel : +27 11 463-5900 Cell : +27 72 644 5063
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BTech (Civil Eng), GDE (Civil Eng), COP, S-iCIBS |
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This dynamic lady has a diversified portfolio. She is a civil engineer with extensive experience in geotechnical engineering, business management, project management and SHERQ (Safety, Health, Environmental, Risk and quality management). Since taking up loss adjusting in 2010 she has been mentored by our senior adjusters and Martin Vass of Specialist Adjusters. She is analytical and yet a dedicated team player. All is going well thus far, as she is passionate about this new field and industry. |
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Email : lebo.sekano@crawco.co.za Tel : +27 11 463 5920 Cell : +27 83 603 2068
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AILA
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| With almost 20 years experience Rob Shanks is one of our general adjusters with ongoing specialization in fire and accident claims. | |
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Email : rob.shanks@crawco.co.za Tel : +27 21 701 6200 Cell : +27 82 806 9095
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Tech. Eng. (Civil) AILA
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| Geoff Teasdale began his career as an engineering consultant and moved into loss adjusting more than ten years ago. His expertise is called for on all risks claims including Fire losses and railway claims. He is one of the fundamental people responsible for overseeing our large parastatal railway client in SA. On his days off from being a loss adjuster, he loves nothing better than sailing into the sunset on his catamaran. | |
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Email : geoff.teasdale@crawco.co.za Tel : +27 11 267 9071 Cell : +27 83 273 9542
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Chairman/ Executive Loss Adjustor FILA
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| Respected and valued for his leadership skills, Terry Ward began loss adjusting in Zimbabwe in 1967, moving to South Africa in 1975. Well-known for being astute and intuitive when it comes to assembling the best team possible to deal with large claims, he is regarded as the expert of choice, both in SA and abroad. Affable and passionate, he is admired by both clients and his team alike. | |
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| A qualified Skipper and deep sea fishing enthusiast Laurence Wiid began his career in the automotive industry and even ran his own service station. He's been in loss adjusting since 1995 and is one of the team leaders responsible for handling claims regarding Transnet, the parastatal railway entity of South Africa. | |
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Email : laurence.wiid@crawco.co.za Tel : +27 11 267 9056 Cell : +27 82 376 0782
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