Our Services

From 'slips and trips' to major losses, from multinational programmes to outsourced claims administration, no other firm can beat our combination of local market rapport, credibility with re-insurers, process effectiveness and depth of resources. Global Technical Services (GTS) is a definitive Crawford service for major incident claims handling. It embraces catastrophe and complex claims, high value property and casualty claims as well as specialist claims such as construction and engineering, manufacturing, mining, energy, petrochemical, financial institutions, product liability and professional indemnity. Many of our adjusters have worked in commerce and industry and are familiar with the operation of large companies. By employing specialists in finance, engineering, law and crime prevention, we are able to provide both technical and insurance skills that cover many areas. Unlike smaller adjusting firms that operate within niche markets, we offer a global solution comprised of coordinated processes, resources, skills and technology. However, we recognize that every client engagement requires a tailored approach to achieve the unique specified business objectives.

Head of Global Technical Services (SA) and Team Leader of Global Mining

Terry Ward

Our Global Technical Services team operates across the following key industry practices : • Property • Engineering • Mining • Business Interruption • Marine & Transportation • Liability / Casualty • Legal • IT & Telecommunication • Power & Energy Through Crawford Express, a wholly owned subsidiary of Crawford and Company SA (Pty) Ltd, we provide the domestic and commercial insurance volume claims market with a consistent, credible, transparent, cost-effective and efficient loss adjusting service.